Street lights have a dual purpose in Urbandale. They help to ensure a safe street system for both motorists and pedestrians, and they help to reduce crime by lighting up the dark areas where potential criminals like to work.
The majority of street lights in Urbandale are owned and maintained by MidAmerican Energy. You may report a street light out in your neighborhood directly to MidAmerican Energy's Streetlight Repair Request work order system. If this is an emergency, such as a leaning pole, broken glass or hanging fixture, please call 888-427-5632 for immediate response.
The Urbandale Engineering and Public Works Department maintains city owned decorative lighting along Douglas Avenue between 68th Street and 72nd Street and along Northpark Drive from 86th Street to 100th Street. Please contact our office to report issues with these decorative lights via email, or call 515-278-3950.
If you are unsure who maintains the street light that is out, please contact our office and staff will forward the request to the correct entity.